Custom matching system case study: From chaos to connection

In the modern economy, supply chain optimization extends beyond goods to human resources. For outsourcing companies in Japan, connecting quickly and efficiently with a flexible workforce is a critical factor for success. However, as businesses scale, traditional methods like phone calls, emails, and scattered job postings quickly reveal their limitations, creating an invisible bottleneck that hinders growth.

誠進産業 (Seishin Sangyou) – a reputable Japanese company, faced this exact challenge. They recognized the need for a digital revolution to replace their inefficient manual processes. With a vision to build a comprehensive digital platform, they turned to The IT Source – a global partner for software development and AI services to transform their idea into a groundbreaking technological solution.

This case study provides a deep dive into our journey with Seishin Sangyou, from understanding their core challenges to building a custom system that completely changed the game.

Background and challenge: When manual processes become a burden

Before partnering with The IT Source, Seishin Sangyou operated in a fragmented communication environment, which led to a series of significant consequences for all stakeholders involved:

• For companies: Finding trustworthy workers for ad-hoc tasks became a race against time. Job postings were often overlooked, causing project delays, directly impacting commitments to partners, and unnecessarily increasing operational overhead.
• For workers: They were in a passive position, relying on informal channels and frequently missing out on suitable job opportunities simply because they couldn’t access the information in time.
• For administrators: The lack of a centralized system made it nearly impossible to monitor processes, verify identities, and moderate the quality of work. Security, compliance, and reliability risks were a constant concern, threatening Seishin Sangyou’s reputation.

Recognizing that clinging to outdated processes would stifle their growth potential, Seishin Sangyou’s leadership decided to find a technology partner capable of bringing their vision to life. The IT Source was chosen for this mission.

Solution analysis: A three-tier architecture – The foundation for reliability and scalability

To solve this complex problem, The IT Source proposed and developed a web-based Matching System with a three-tier architecture, where each layer is independent yet seamlessly integrated. This approach not only addressed their immediate needs but also created a solid foundation for future expansion.

• Worker-side system: 

We focused on the user experience (UX), creating an intuitive, easy-to-use platform where workers can register, browse, and apply for jobs with just a few clicks.

• Client-side system: 

A secure and professional portal was designed for companies to actively post, manage, and track the effectiveness of their job listings.

• Management system: 

This is the “heart” of the platform, providing Seishin Sangyou’s administrative team with a powerful toolkit to verify users, moderate content, and ensure all interactions on the system are transparent and secure.

A carefully selected technology stack:

• Backend: PHP Laravel – Chosen for its high security, robust ecosystem, and ability to handle complex business logic, ensuring stable system operation.
• Frontend: Vue.js – Helped build a dynamic and responsive user interface, delivering a smooth experience across all devices.
• Database: PostgreSQL – Known for its durability and data integrity, making it the ideal choice for a system that demands high reliability.

Outstanding results: Transforming operations and opening new horizons

After deployment, the new Matching System, now commercially known as Tetote Plus, has delivered impressive results that exceeded initial expectations:

• From reactive to proactive: Instead of waiting, connections now happen in real-time. Companies quickly find workers, and workers proactively access opportunities, optimizing resources for both sides.
• Building an ecosystem of trust: With a rigorous verification process, the platform has become a secure environment where companies and workers can collaborate with confidence.
• A future-ready platform: The system’s modern architecture and technology allow Seishin Sangyou to easily add new features and scale its operations without facing technical barriers.

Key takeaways and your vision

The success of the Seishin Sangyou project is more than a technology story; it’s a testament to how investing in a platform tailored to specific business needs can create a sustainable competitive advantage.

Is your business facing similar operational bottlenecks? Are you looking for a solution to automate processes, connect stakeholders, and unlock new growth opportunities?

The IT Source doesn’t just provide offshore development services; we deliver comprehensive technology solutions, partnering with you from consultation and strategy to implementation and support.

Let the success story of Seishin Sangyou be the beginning of your own digital transformation journey.

Contact The IT Source today to schedule a consultation with our experts!